Why is my iPhone / AirPods not charging wirelessly?

Updated 8 months ago by Bryson Smith

Our wireless chargers including Base Station Hub Edition, Base Station Walnut Hub Edition, Base Station Apple Watch Edition, Wireless Charger for Tesla Model 3, Wireless Hub, and Wireless Stand deliver up to 7.5W to your iPhone 8/8 Plus or later.

Slow Wireless Charging

  • Wireless charging uses magnetic induction to charge your iPhone. Placing pop sockets, magnetic mounts, magnetic cases, credit cards, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
  • If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
  • iOS supports iPhones running on iOS 11.2 or later to accept 7.5W via wireless charging for only a limited time. Once the iPhone gets slightly warmer from induction, or if the iPhone's battery life is already at 80% or higher, Apple software might throttle the maximum power it can accept down to 5W. This change does not affect the overall charging time by any noticeable amount.
  • Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, iOS might limit charging (stop charging or charge slowly) above 80 percent. Your iPhone has stopped charging, it will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.

Charging iPhone and AirPods with Wireless Charging Case simultaneously

  • battery life of the airpods and wireless charging case are different
  • battery life/charging status of airpods might affect the charging status of the iphone
  • trickle charging?

Other Wireless Charging Issues

  • If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
  • Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
  • Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection.

Compatible Apple Devices

  • iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max.
  • AirPods with Wireless Charging Case
  • AirPods Pro

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