How long does international shipping take?
International orders can take between 2-3 business days or up to 4 weeks for delivery, including packages that have shipped with FedEx International Priority. In cases where customs processing is slow, delivery can take up to 6 weeks.
For more detailed tracking information for international shipments, please copy & paste your tracking number into the search bar here: https://track.aftership.com/. This website will show you the most up to date tracking information with your provided mail carrier.
If you did not prepay the taxes and duties for your order at checkout, then the items in your order are subject to customs clearance upon arrival in the destination country and may be held until duties and taxes are paid. As the importer/consignee, it is your responsibility to pay duties and taxes. We are not able to refund customs fees or additional charges that must be paid to have your package delivered. If your order was returned to the US, please contact firstname.lastname@example.org with your order number in the subject line for further assistance.