Start a Return or Exchange
Use this checklist to ensure you have everything you need to complete your return or exchange. Then head over to our online Return Center.
- Have your order number and email address used to place the order ready.
- No need to buy postage! Once your return is started in our Return Center, we will email you a prepaid return shipping label if you are inside the U.S.
- Package your return with either the original mailer or your own packaging.
- Your return must be mailed with the provided return shipping label if you live in the U.S. Be sure to remove any old labels from your package!
- Cross this off your To-Do list-- we'll take it from here! Your refund, store credit, or exchange will be processed within 7 business days.