Base One Max Troubleshooting Guide

Madeline Myers Updated by Madeline Myers

My devices aren't receiving power on Base One Max

Sorry that your devices aren't receiving power on Base One Max. To reset the unit, unplug Base One Max from the wall, wait three seconds, then plug it back in.

If you continue to experience the issue, please reach out to our Support Team directly by email to support@nomadgoods.com. We prefer to help you solve technical issues over email as opposed to phone so that we can request photos/videos and send you step-by-step troubleshooting instructions that you can then look back on if you need to.

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Product Manual

Can Base One Max wirelessly charge non-MagSafe devices?

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