Troubleshooting Guide

My Base Station Pro stopped charging, or the LEDs are continuously blinking.

If you notice that your Base Station Pro has stopped charging, is intermittently charging, or the LEDs are continuously blinking, Try this troubleshooting steps.

Sarah Shoemaker
Updated 2 years ago by Sarah Shoemaker

Base Station Pro is not charging iPhone to 100% after charging overnight or is slow charging

Base Station Pro on the current firmware V1.2.0 takes 3 to 4 hours to charge 0-80% and can take anywhere from 3 to 8 hours to charge the last 80-100% battery depending on your device model. All devic…

Sarah Shoemaker
Updated 9 months ago by Sarah Shoemaker

My phone is stopping and starting charging while on Base Station Pro (firmware V1.1.0)

According to Aira's engineers, iPhone starting and stoping charging throughout the night/charging process is considered to be normal behavior for Base Station Pro. The charge cycling usually occurs w…

Sarah Shoemaker
Updated 2 years ago by Sarah Shoemaker

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