Still have questions? Shoot us an email with your order number and any additional information. We'll get you squared away in no time!

Shop

Nomad

Customer Support and Frequently Asked Questions

Nomad Help Center

Thanks for getting in touch. We received your request for an update on the fulfillment status of your order. Please note that all orders, regardless of shipping method or delivery address, may require 1 business day to process before shipping. Orders placed on Fridays, weekends, or holidays may not be processed until the next business day. Processing times may be longer during peak periods, such as new product launches, limited promotions, or holidays.

Our team will review your request as soon as possible and send you a confirmation email with more details.

Text the keyword START to +1 (805) 219-7124. By texting us at the number above, you accept our Terms & Conditions and Privacy Policy and allow Nomad to send you informational/transactional SMS communications regarding your account, existing orders, c

<h1 id="text">Text</h1><p>Text the keyword <strong>START</strong> to <strong>+1 (805) 219-7124</strong></p><p>By texting us at the number above, you accept our <a href="https://nomadgoods.com/pages/terms" target="_blank" rel="noopener noreferrer" class="fr-strong">Terms &amp; Conditions</a> and <a href="https://nomadgoods.com/pages/privacy" target="_blank" rel="noopener noreferrer" class="fr-strong">Privacy Policy</a> and allow Nomad to send you informational/transactional SMS communications regarding your account, existing orders, customer care, etc. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out.</p><p><br></p><h1 id="email">Email</h1><p>Email us at <a href="mailto:support@nomadgoods.com">support@nomadgoods.com</a> with any questions.</p>

Get more information

Categories

Orders & Payment

Shipping

Product Support

Returns

Warranty

Community & Partnering

Articles

Contact Customer Support

Get support