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Nomad Help Center

Customer Support and Frequently Asked Questions

Due to high Black Friday/ Cyber Monday order volume, orders may take an additional 4-5 business days to process on top of the estimated shipping times listed below. Thank you for your patience and understanding. 

Please allow 1 business day for your order to be processed in addition to the following shipping times. Standard U.S. shipping usually takes 4-5 business days. Expedited U.S. shipping usually takes 2-3 business days.

Shipping to countries outside the U.S. usually takes 2-4 business days. Please check out the ‘International’ tab on our Shipping page for more information regarding international shipping and customs fees that may be applied to your shipment.

Please note, orders with multiple items may be held so that all items can ship in one package. 

*Shipping rates vary based on weight, delivery destination, and the shipping method option chosen at checkout.

How long does delivery take?

Limited Edition items come in exclusive, one-of-a-kind colorways. These products are generally only produced once. Once they’re gone, there’s no guarantee we’ll return them. Learn more about Limited Editions and be sure to keep an eye on our website, email, and social media so you don’t miss out on the next drop!

*Due to high demand and limited inventory, only 3 units of the same Limited Edition colorway can be purchased per household. Limited Edition items are not eligible for bulk corporate orders.

When will Limited Edition colorways be restocked?

All Nomad products, even those from the Overstock Sale and Warehouse Sale, are covered under our warranty. We provide a two-year warranty from the date of delivery for all Nomad products except for our cables, for which we offer a five-year warranty from the date of delivery.

If you want to submit a warranty claim, please do so here.

Please check out our full Warranty Policy and instructions for submitting a warranty claim to our team here.

Do Nomad products have a warranty?

Due to high Black Friday/ Cyber Monday order volume, orders are taking an additional 4-5 business days to process on top of the estimated shipping times listed on our Shipping page. We sincerely appreciate your patience and understanding.


When will Limited Edition colorways be restocked?

What is Nomad's return policy?

Do Nomad products have a warranty?

How can I get a discount?

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