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Base Station Hub Edition | MagneticUpdated 5 months ago

What's in the Box

  • Base Station Hub Edition | Magnetic
  • Braided 1.5m nylon power adapter cord
  • EU, UK, and AUS adapters included

Product Overview

  • Padded leather wireless charging surface
  • Magnetic alignment for MagSafe devices
  • Aluminum chassis and base
  • Grippy rubber feet
  • USB-C PD 18W port
  • USB-A 7.5W port
  • Ambient light sensor dims LEDs at night
  • Braided 1.5m nylon power adapter cord

Specifications

Weight
  • 438g (1lbs)
Size
  • 165mm x 107mm x 13.3mm 
Input
  • 100-420V
Output
  • 3 magnetic coils with 10W output per coil
  • 7.5W wireless charging dual devices
  • 18W USB-C PD port
  • 7.5W USB-A port
  • Charges up to 4 devices simultaneously (2 wirelessly and 2 wired)
Devices
  • Charges iPhone 8 and beyond
  • Charges Qi-enabled Google and Android devices
  • Magnetic alignment is an added benefit for MagSafe devices (iPhone 12 and beyond)
  • Works with all Nomad cases
  • AirPods with wireless charging case
  • AirPods Pro
  • Samsung Galaxy Buds and Buds Live
  • Does not charge iPad Pro through Magic Keyboard

Charging Tips

In order to charge two devices simultaneously, align each phone on the outer short edges of the charging pad. The charger is built with 3 internal charging coils, one in the middle for horizontally charging one phone, and two on each side for vertically charging two devices together. When charging two devices together, align the phones so that there is about a 1-inch gap between them and the edge of each device hangs off the side of the pad a bit. 

Magnetic alignment is designed to serve as an alignment feature and is therefore much weaker than standard MagSafe. This feature is great when visibility is low or if you're in a rush. 

LED Indicator Guide

LED light is on and is a solid colorYour device is recognized and charging
LED light is on and is blinkingYour device is not recognized by the charger and should be removed

When your device is fully charged, the LED may turn off after a while to save energy. LEDs remain off when there are no devices charging. 

Troubleshooting

If you notice that your Base Station has stopped charging devices, is intermittently charging, or the LEDs are continuously blinking orange or white, reset the unit by unplugging the charger from its power source, waiting 3 seconds, then plugging it back in.

Note, Base Station's LEDs may start blinking when a device that is not wireless charging enabled is placed on the charging pad. This doesn't indicate a defect but rather that your device is not recognized as Qi-enabled. 

If you continue to experience issues with your Base Station, please reach out to our Support Team at [email protected]. We prefer to help you solve technical issues over email as opposed to phone so we can request photos and videos and send you step-by-step troubleshooting instructions you can then look back on if needed. 

Warranty

Nomad offers a 2-year limited warranty for all Nomad products with the exception of our cables, for which we offer a 5-year limited warranty. Both warranties cover any manufacturing or workmanship defects but do not cover damages that may have resulted from normal wear and tear, misuse/abuse, or modification of the product. If your Nomad product is defective, we will help you to exchange it for a brand-new replacement. We cannot guarantee that the exact style or product will be in stock at the time that your warranty claim is processed, but we wouldn't want you to be left empty-handed! In this case, we will offer store credit rather than a replacement. The store credit never expires and will be valid for any product on our website. For more information on our warranty policy, please visit our Warranty page. 

Note, Nomad will not be liable for any damages that may result from the use of any Nomad product. Our warranty does not cover the repair or replacement of property such as electronic devices and/or other personal property. 

Disposal of Product and Packaging

Packaging: The inner cardboard tray is recyclable and can be placed in your recycling bin. The outer box and attached foam inserts are not recyclable. These components can be disposed of in your standard waste.

Product: Should your product become damaged or defective, and is no longer covered under warranty, please responsibly dispose of your device at an e-waste facility. 

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