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Nomad Help Center

Customer Support and Frequently Asked Questions

Ordering

How do I update or cancel my order?

Limited Edition Orders

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Orders & Payment

Shipping & Delivery Information

How do I track my order?

Potential Delays & Shipping Issues

Shipping

Return, Refund, & Exchange Policy

Start a Return or Exchange

Returns

Warranty Policy

How does the warranty process work?

Do Screen Protectors have a warranty?

Warranty

What acessories are available for my iPhone?

What cases are available for my iPad?

Can I sign up to get notified about new product launches?

Leather Care Guide

Modern Leather Case

Modern Leather Folio

Modern Leather Folio Spotlight: Removable Magnetic Clasp

Traditional Case

Super Slim Case

Sport Case

Rugged Case

Magnetic Leather Back

Screen Protector

iPhone Cases & Screen Protectors

Modern Leather Case (iPad Air)

Modern Leather Case (iPad Pro)

Modern Leather Folio (iPad Pro)

Leather Folio (iPad Air & Pro)

Leather Folio Plus (iPad Air & Pro)

Paperlike iPad Screen Protector

iPad Cases & Screen Protectors

Sport Case (AirPods Pro 2nd gen)

Sport Case (AirPods 3rd gen)

Modern Leather Case (AirPods 3rd gen)

Modern Leather Case (AirPods Pro 1st & 2nd gen)

Modern Leather Case (Pixel Buds)

Headphones Cases

Apple Watch Band Size Guide

Metal Band Guide

Titanium Band

Steel Band

Aluminum Band

Metal Bands

Modern Leather Band

Modern Slim Band

Traditional Band

Active Band Pro

Leather Bands

Sport Band

Rugged Band

Rugged Case for Apple Watch

Rocky Point Band

Sport & Rugged

Apple Watch Accessories

What's the difference between Made for MagSafe, MagSafe Compatible, and Qi2?

Stand One (2nd gen)

Base One

Base One Max 3-in-1

Stand One Max

Stand One Max 3rd gen

Made for MagSafe Chargers

Stand One Qi2

Stand

Base

MagSafe Compatible Chargers

Base Station Apple Watch Edition

Base Station Apple Watch Mount Edition

Base Station Apple Watch Add-on Edition | Magnetic

Base Station Hub Edition | Magnetic

Base Station Stand

Base Station Pro

Base Station Pro Spotlight: Firmware Update

Base Stations

Car Mount

Car Charge Mount

Vehicle Accessories

Chargers & Mounts

20W USB-C Power Adapter

30W USB-C Power Adapter

35W Slim USB-C Power Adapter

40W Slim EU Power Adapter

65W Slim USB-C Power Adapter

65W USB-C Power Adapter

65W USB-C AC Power Adapter Apple Watch Edition

130W USB-C Power Adapter

70W USB-C Car Charger

Adapters

ChargeKey

Legacy ChargeKey

USB-C Cable with Kevlar®

Universal Cable for Apple Watch

Cables

Leather Cover for Siri Remote

Card for AirTag

Rugged Keychain

Sport Keychain

Leather Keychain

Leather Loop

Hydro Flask Tracker

Tracking Card

AirTag & Tracking Accessories

Card Wallet

Card Wallet Plus

Bifold Wallet

Passport Wallet

Wallets

Mousepad

Desktop Accessories

Products

How can I become a Nomad ambassador?

Where can I find Nomad wallpapers?

Who can I contact for wholesale or distribution opportunities?

How can I join the Nomad community?

Community & Partnering