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Base Station ProUpdated a month ago

What's in the Box

  • Base Station Pro
  • Braided 2.0m nylon power adapter cord
  • Includes EU, UK, or AUS adapter based on shipping destination

Product Overview

  • Built with Aria's FreePower® Technology
  • Padded leather wireless charging surface
  • Aluminum chassis and base
  • Grippy rubber feet
  • Ambient light sensor dims LEDs at night
  • Braided 2.0m nylon power adapter cord

Specifications

Weight
  • 544g (1.2lbs)
Size
  • 142mm x 220mm x 12mm 
Input
  • 110-420V
Output
  • 15V 2A
  • 18 internal coils
  • Charges up to 3 devices simultaneously 
Devices
  • Compatible with iPhone 8 through iPhone 11
  • Charges Qi-enabled Google and Android devices
  • Works with all Nomad cases
  • Any AirPods with wireless charging case
  • Samsung Galaxy Buds and Buds Live
  • Not compatible with: iPhone 12, iPhone 13, iPhone 14, iPhone 15, or iPhone 16

Charging Tips

Thanks to Aria's FreePower® technology, you can place your devices anywhere on Base Station Pro's charging pad to begin charging. A closer look at Aria's FreePower® wireless charging coils

LED Indicator Guide

LED light is on and is a solid colorYour device is recognized and charging
LED light is on and is blinkingYour device is not recognized by the charger and should be removed

When your device is fully charged, the LED may turn off after a while to save energy. LEDs remain off when there are no devices charging. 

Firmware Update

A few months after releasing Base Station Pro, Apple introduced MagSafe magnets to iPhone 12 series devices. Unfortunately, the magnets used in MagSafe interfered with Aria's newly developed FreePower® technology. While Aria initially thought they could update the firmware, they eventually discovered that no firmware update could resolve charging slowness and inconsistency so they moved on to focus on new projects. 

PLEASE NOTE: We no longer support firmware updates for Base Station Pro, including the latest firmware (V1.2.0) released in May 2021. There are no additional firmware updates planned for this product and we're in the process of phasing the charger out entirely. 

Troubleshooting

If you notice that your Base Station Pro has stopped charging devices, is intermittently charging, or the LEDs are continuously blinking orange or white, reset the unit by unplugging the charger from its power source, waiting 3 seconds, then plugging it back in.

Note, Base Station Pro's LEDs may start blinking when a device that is not wireless charging enabled is placed on the charging pad. This doesn't indicate a defect but rather that your device is not recognized as Qi-enabled. 

If you continue to experience issues with your Base Station, please reach out to our Support Team at [email protected]. We prefer to help you solve technical issues over email as opposed to phone so we can request photos and videos and send you step-by-step troubleshooting instructions you can then look back on if needed. 

Warranty

At Nomad, we offer a 2-year limited warranty on all our products. This warranty covers manufacturing defects and workmanship issues but doesn’t cover: 

  • Normal wear and tear

  • Misuse or abuse of the product

  • Modifications made to the product

If your Nomad product is found to be defective, we’ll exchange it for a brand-new replacement. However, we cannot guarantee that the exact style or product will be in stock at the time of your claim. If a replacement isn’t available, we’ll provide a store credit instead. This store credit never expires and can be used toward any product on our website.

Nomad is not responsible for any damages resulting from the use of our products. Additionally, our warranty does not cover the repair or replacement of electronic devices or other personal property.

Check out our Warranty Policy for more information. 

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