Tracking CardUpdated 2 months ago
What's in the Box
- Tracking Card
Product Overview
- Slim polycarbonate body
- IPX7 waterproof and dustproof
- Locate with the Find My app
- Wirelessly recharge on any Qi or MagSafe charger
- Rechargeable battery lasts 5 months on a full charge
Dimensions
- 86mm x 54mm x 2mm
- As thin as 2 standard credit cards
Compatibility
- Slim design works in any wallet
- Works with Apple's native Find My app
- Wirelessly charges on any Qi or MagSafe charger (even upright models)
Tracking Card in Card Wallet Plus
Charging Tips
Your Tracking Card will arrive without any juice. Place it on any Qi or MagSafe charger for at least two hours or until the LED indicator turns green, then follow the pairing steps in the 'Getting Started' section below.
To charge Tracking Card, place it on any Qi or MagSafe charger. On the card's corner, there's a small LED indicator that indicates the card's status.
- A red light indicates that Tracking Card is charging
- A green light indicates that it's fully charged
- A blue light indicates that it's in pairing mode
Tracking Card charging upright on Stand One
Getting Started
To connect Tracking Card to the Find My app, follow the steps below.
- Press and release the Find My button to turn on Tracking Card.
- Open the Find My app on your Apple device, tap the "+" and select "Add Other Item" from the menu.
- Tracking Card will appear on the screen. Tap to connect and set a custom name and icon for your card.
- When tracking your card, it will emit a sound at approximately 94.4dB. The volume of this sound may vary depending on how far away you are from your wallet and what other items are inside it. Please note, the volume of the sound cannot be turned up or down from either the Tracking Card or the Find My app.
To remove Tracking Card from your Find My device list, follow the steps below.
- Open the Find My app, navigate to the "Items" tab, and tap your Nomad Tracking Card
- Scroll to the bottom of the Item Detail card, tap "Remove Item," and follow instructions.
Troubleshooting Tips
Most issues with Tracking Card can be resolved by performing a factory reset. To reset your Tracking Card, follow the steps below.
- Open the Find My app, navigate to the "Items" tab, and tap your Nomad Tracking Card.
- Scroll to the bottom of the Item Detail card, tap "Remove Item," and follow instructions.
- On the Tracking Card, press the Find My button 5 times quickly and hold the button on the 5th press.
- Your Tracking Card will play a tune and perform the reset.
Once you've performed the reset, you'll need to reconnect your Tracking Card to the Find My app (see "Getting Started" section above).
More questions? Check out these FAQs.
- Does Tracking Card support RFID-blocking wallets? Most RFID-blocking wallets contain metal components, which can interfere with Bluetooth connections. Since Tracking Card relies on Bluetooth, it will likely experience interference when used with RFID-blocking accessories.
- Does Tracking Card support precision finding? Tracking Card can track items up to 150ft away, but it doesn't have the Ultra Wide Band technology found in AirTags and therefore does not support precision tracking.
- Does Tracking Card make a sound when being tracked? Tracking Card will ping when being tracked from the Find My app.
- How long will Tracking Card last? Tracking Card is fully rechargeable and will last as long as you take care of it! If you run into any issues, you can email [email protected] and someone from our team will help you determine your warranty options.
- How do I check my Tracking Card's battery level? You can check your Tracking Card's battery level in the Find My app. Just open the Find My app, navigate to the "Items" tab, and tap your Nomad Tracking Card. Please note, Tracking Card won't let you know when you're low on battery so be sure to check its charge in the Find My app every once in a while!
- How tough is Tracking Card? Tracking Card is pretty heavy duty. Its polycarbonate body protects against drops up to 15 feet and it's waterproof and dustproof so you can adventure with confidence.
Warranty
Nomad offers a 2-year limited warranty for all Nomad products except our cables, for which we offer a 5-year limited warranty. Both warranties cover any manufacturing or workmanship defects but do not cover damages that may have resulted from normal wear and tear, misuse/abuse, or modification of the product. If your Nomad product is defective, we will help you exchange it for a new replacement. We cannot guarantee that the exact style or product will be in stock when your warranty claim is processed, but we want you to be satisfied! In this case, we will offer store credit rather than a replacement. The store credit never expires and will be valid for any product on our website. For more information on our warranty policy, please visit our Warranty page.
Note that Nomad will not be liable for any damages from using any Nomad product. Our warranty does not cover repairing or replacing electronic devices and other personal property.