Base One Max 3-in-1Updated 5 days ago

What's in the Box

• Base One Max 3-in-1
• Optional adhesive bumper for 40mm/41mm Apple Watches
• 2.0m USB-C to USB-C cable
• Requires 30W USB-C power adapter (not included)

Product Overview

• Premium glass panel and metal chassis
• Official MFi Apple MagSafe Charger
• Apple Watch charger with soft-touch charging base
• AirPods Qi charging spot 
• 2.0m USB-C to USB-C cable
• Anti-slip rubber base

Base One Max v. Base One Max 3-in-1

If you purchased your Base One Max from nomadgoods.com on or after September 5, 2023, you likely have the "3-in-1" version. If you're still unsure, check to see if your Base One Max has a rectangular Qi charging dish directly behind the Apple Watch Charger. Base One Max 3-in-1 has the rectangular Qi charging dish for wireless AirPods charging while the earlier Base One Max does not. 

Still unsure? Email [email protected] and we'll help you figure it out. 

Base One Max 3-in-1's Qi charging spot for AirPods, positioned directly behind the Apple Watch charger 

Specifications

Charging Tips

Base One Max 3-in-1 features an official MFi MagSafe Charger. To begin charging, simply center your device on the puck and allow it to snap into optimal charging position. 

When placing your Apple Watch on Base One Max 3-in-1, push the bottom of the watch in so that the watch is parallel with the puck rather than at an angle and slightly separated from the charger. When positioned correctly, you won't be able to see a gap between your Apple Watch and the charging puck. Additionally, a little lateral wiggle will help you locate the watch in the X plane. You'll feel a subtle snap when the watch is nestled into the correct charging position. 

To charge AirPods, center them on the rectangular Qi charging spot. 

Note, Base One Max 3-in-1 does not include a 30W USB-C power adapter. Not including an adapter in Base One Max's packaging saves on environmental waste, keeps packaging sizes smaller, and lowers our carbon footprint. Learn more about our environmental efforts here.

Charging 40mm/41mm Apple Watches

Base One Max 3-in-1 comes with an optional adhesive bumper for the smaller 40mm/41mm watches. To install the bumper, peel the adhesive off the back of the bumper, then adhere the taller bumper directly beneath the Apple Watch Charger.

Troubleshooting

To reset the unit, unplug Base One Max from the outlet, wait 3 seconds, then plug it back in. 

Note, Base One Max requires a 30W power source or greater to charge devices. Since Base One Max is a USB-C powered device, it requires more power input than the standard Apple MagSafe Charger. Using a 30W adapter will ensure an optimal charging experience. 

If you continue to experience issues with your Base One Max, please reach out to our Support Team at [email protected]. We prefer to help you solve technical issues over email as opposed to phone so we can request photos and videos and send you step-by-step troubleshooting instructions you can then look back on if needed. 

Warranty

At Nomad, we offer a 2-year limited warranty on all our products. This warranty covers manufacturing defects and workmanship issues but doesn’t cover: 

• Normal wear and tear

• Misuse or abuse of the product

• Modifications made to the product

If your Nomad product is found to be defective, we’ll exchange it for a brand-new replacement. However, we cannot guarantee that the exact style or product will be in stock at the time of your claim. If a replacement isn’t available, we’ll provide a store credit instead. This store credit never expires and can be used toward any product on our website.

Nomad is not responsible for any damages resulting from the use of our products. Additionally, our warranty does not cover the repair or replacement of electronic devices or other personal property.

Check out our Warranty Policy for more information.