Stand One MaxUpdated a month ago
What's in the Box
- Stand One Max
- Removable 2.0m USB-C to USB-C cable
- Requires 30W USB-C power adapter (not included)
Product Overview
- High quality metal chassis
- Premium glass panel
- Apple MagSafe Fast Charger
- AirPods Qi charging spot
- Dust and scratch resistant TPU charging pad
- Anti-slip rubber base
- Nylon braided cable
Specifications
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Charging Tips
Stand One Max features an official MFi MagSafe Charger. To begin charging, simply center your device on the puck and allow it to snap into the optimal charging position. Due to its angled surface, Stand One Max is only compatible with MagSafe devices (iPhone 12 and beyond).
Stand One Max does not support StandBy if your Apple Watch is charging. The Apple Watch will prevent your iPhone from snapping into horizontal orientation, as shown in the image below.
When charging your Apple Watch on Stand One Max, you may notice your watch rotate slightly on the charger. We recommend unclasping your band and letting both sides dangle to balance the watch's weight on the charging puck.Note, Stand One Max does not include a 30W USB-C power adapter. Not including an adapter in Stand One Max's packaging saves on environmental waste, keeps packaging sizes smaller, and lowers our carbon footprint. Learn more about our environmental efforts here.
Troubleshooting
To reset the unit, unplug Stand One Max from the outlet, wait 3 seconds, then plug it back in.
Note, Stand One Max requires a 30W power source or greater to charge devices. Since Stand One Max is a USB-C powered device, it requires more power input than the standard Apple MagSafe Charger. Using a 20W adapter will ensure an optimal charging experience.
If you continue to experience issues with your Stand One Max, please reach out to our Support Team at [email protected]. We prefer to help you solve technical issues over email as opposed to phone so we can request photos and videos and send you step-by-step troubleshooting instructions you can then look back on if needed.
Warranty
Nomad offers a 2-year limited warranty for all Nomad products with the exception of our cables, for which we offer a 5-year limited warranty. Both warranties cover any manufacturing or workmanship defects but do not cover damages that may have resulted from normal wear and tear, misuse/abuse, or modification of the product. If your Nomad product is defective, we will help you to exchange it for a brand-new replacement. We cannot guarantee that the exact style or product will be in stock at the time that your warranty claim is processed, but we wouldn't want you to be left empty-handed! In this case, we will offer store credit rather than a replacement. The store credit never expires and will be valid for any product on our website. For more information on our warranty policy, please visit our Warranty page.
Note, Nomad will not be liable for any damages that may result from the use of any Nomad product. Our warranty does not cover the repair or replacement of property such as electronic devices and/or other personal property.